Safety tips for safeguarding against such cyber frauds

  • Never click on unknown links or links received from unverified sources.
  • Always remember that a banks/ wallet companies or other authorized institutions, never does  KYC on calls or send  any links to its customers, for updating KYC.
  • A valid customer care number can never be a 10 digit mobile number as generally given in the fake message.
  • Never share your mobile number, account number, password, OTP, PIN or any other confidential details with anyone. Any authorized bank or customer service never asks its customers to share any confidential information.
  • Avoid contacting the customer service/contact numbers provided on google search.  Only contact the authorized numbers provided original banking websites.
  • Your account will never be blocked by bank/  any e-Wallet unless if you have done fraudulent activities
  • Do not give your access to your device for anyone by installing remote access type of applications (AnyDesk , Quicksupport ,Team Vier etc.)
  • Only use original apps downloaded from authorized stores /websites, do not download third party apps.
  • In case of any such issues immediately report to the specific bank authorities immediately.
  • File an online complaint regarding any such frauds on the government portal www.cybercrime.gov.in